Employment and Support Allowance – tips on how to claim
You can claim Employment and Support Allowance by telephone, textphone or by downloading a compensation claim form. The easiest and quickest approach is by telephone or textphone. Find out the best way to claim Employment and Support Allowance and how you can report any changes for a circumstances.
Claiming by telephone or textphone
You can claim Employment and Support Allowance by telephone or textphone. An adviser on the contact centre may go though the application together with you and fill the form. You will not have to add any forms yourself.
Lines are open Monday to Friday 9.00am in order to 5.00pm except Thursday when they’re open 10.00am to.00 pm.
Contact centre numbers: ESA Numbers Below
Telephone 0800 085 6318
Textphone 0800 328 3419
Calls to 0800 numbers have the freedom from BT landlines and a few mobile phone operators however, you may should pay when you:
use another phone company
use a phone (except O2, Orange, Vodafone, T-Mobile, Virgin Media and Tesco Mobile)
are calling from abroad